It’s Not Always About You: Understanding Incivility with Helen Silver-MacMahon
In this episode, we explore the importance of civility in the workplace with Helen Silver-MacMahon, a registered veterinary nurse pursuing a PhD in non-technical skills for veterinary nurses. Helen shares insights on managing stress, the power of empathy, and effective communication, including how to handle incivility. She discusses her journey from veterinary nursing to her […]
Helen Silver-MacMahon
Helen qualified as an RVN in 2000 and has worked in both first opinion and referral hospitals. Since qualifying, she has gained certificates in ECC and Small Animal Nutrition and the Advanced Diploma in Veterinary Nursing (surgical). In 2021, Helen completed a MSc in Patient Safety and Clinical Human Factors at the University of Edinburgh […]
English (United States) 
English (UK)