Ep 96: Telemedicine And Technology In The Veterinary Industry With Jessica May

Jessica has worked in mixed and equine practices, both in the United Kingdom and Hong Kong. Having worked in a variety of clinics, she has experience in first opinion, referral hospital and charity settings.

We begin this week’s episode by discussing Jessica’s time spent in Hong Kong as an intern at a jockey club and her love for seedy loaf bread! We talk about Jessica’s pioneering role using TeleMedicine within the equine industry, and her work with FirstVet, an independent digital veterinary clinic.

Jessica goes on to explain how online vet services can be utilised alongside traditional appointments. She describes both the challenges and benefits of bridging the gap between veterinary clinical care and the tech world.

We talk about the increasing pressure on vet professionals, particularly new grads, and how we can leverage technology to help support workers’ mental health within the industry. Jessica delivers an insightful 60-second CPD providing 3 tips and tricks on how to get the most out of telemedicine consultations.

We then discuss Flexee, Jessica’s new business which she co-founded with fellow vet Silvia Janska to help raise awareness and understanding of flexible working but also offers solutions to implement this within a practice. Jessica asks our listeners to reflect on the lessons learned throughout the pandemic and shares her fond memories of hiking in the British countryside.